Support

VRTX Agency Inc. · Effective November 14, 2026

Help with signing in, notifications and your account.

Signing in

Enter the email VRTX has for you and type the 6-digit code we email you. The code works for 10 minutes. No code? Check spam, then ask your manager or VRTX to confirm your email.

Notifications

Turn them on in Settings. On iPhone using the website, add VRTX Command to your Home Screen first; the iPhone and Android apps ask the first time you open them.

Something looks wrong

Use Report a bug in Settings. It tells us which screen you were on. Figures refresh after each nightly sync, shown as "Last data refresh" at the top.

Deleting your account

Settings, then Delete my account. It is deleted 30 days later; pay records are kept for 7 years. Changed your mind? Sign in before then.

Contact

Email Vortexagency18@gmail.com. We reply within two business days.